Founded in 1990 by a formerly homeless young woman, Green Doors' mission is to transform live and communities in Central Texas. Green Doors accomplishes this by: creating affordable, safe, quality housing; providing residents with access to supportive services; and educating about, and advocating for, individuals and families struggling with homelessness and at-risk for homelessness.
Green Doors' programmatic activity is broken out into three areas: 1) Housing; 2) Homeless Prevention Services; and 3) Education/Advocacy. Green Doors' Housing Program is focused on creating different types of housing tailored to the needs of residents. Throughout Austin, the organization owns and manages 28 properties, serving approximately 400 residents annually. Through these opportunities, Green Doors is able to serve a variety of people struggling with poverty and homelessness, including veterans, persons with disabilities, and single parent families.
Green Doors Position Opening
Title: Property Manager-Multiple Locations
Reports To: Director of Programs & Operations
Job Description: The Property Manager is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the communities. The Property Manager will be responsible for property management of 132 units of apartments and four-plex units, for low-income individuals and families. Future developments may also be added to this housing inventory. The Property Manager must establish, maintain and oversee effective management systems and tenant/community relations to ensure that Green Doors is achieving its goal of providing safe, clean and empowering communities.
Physical Requirements: Bending, stooping, standing for extended periods, stretching, stair and ladder climbing and ability to lift and carry 30 pounds.
Conduct orientation and intake for tenants.
Review, complete and sign rental agreements / addenda to agreements with tenants.
Monitor delinquencies, oversee eviction process, if necessary.
Coordinate with case manager(s) to address violations to rental agreements or house rules document, as appropriate.
Resolve tenant complaints in a timely manner to ensure resident satisfaction.
Manage communications with tenants, distribute notices as necessary.
Conduct frequent inspections of property safety/maintenance needs.
Communicate and address maintenance and repair needs promptly; emergency maintenance to be addressed within 24 hours.
Oversee subcontracted activities: make-readies, computer maintenance, purchase of supplies, etc.
Conduct annual inspection of all properties to identify inventory of maintenance needs and formulate a capital improvement plan.
Wear a pager to deal with emergency housing issues.
Show housing to prospective tenants and provide rental applications.
Public speaking and presentations regarding the program.
Support marketing and tenant screening efforts, as needed.
Continue an effective working relationship with Neighborhood Associations and Austin Police Department.
Establish/continue collaborative relationships with educational and non-profit partners to facilitate the needs of the community served.
Attend staff meetings and functions, as appropriate.
Assist with organizing special events, i.e. community building gatherings, holiday activities, etc.
Coordinate household readiness with Resident Services- including cleanliness and furniture construction and completion.
Recommend program improvements and policy changes.
Reporting and Record Keeping
Collect documentation from tenants and maintain tenant file and database for program.
Prepare maintenance and property inspection reports.
Assist with tracking performance metrics, as requested
Prepare weekly/monthly activity reports
Assist with completing reports required for funders, as requested.
Qualifications: Bachelors in related field required (social work, sociology, psychology, etc.). Over seven years of directly relevant experience may be substituted for degree. Minimum of three years of property management experience working with marginalized communities, high-risk neighborhoods, or persons who are homeless - five years' experience preferred. Bi-lingual in Spanish strongly preferred. Non-profit housing program experience strongly preferred. An understanding of mental health, substance abuse and recovery issues preferred. Excellent interpersonal and business communication skills, both written and verbal. Ability and willingness to work independently and follow instructions with minimal supervision. Ability to multitask in a fast-paced environment. High level of organization, attention to detail, and ability to complete tasks. Moderate computer skills: including email, word processing, databases and spreadsheets. Ability to work with staff, tenants and community members from diverse backgrounds. Must possess a positive attitude and maintain composure, even when challenged.
Additional Requirements: Employee must satisfactorily complete a criminal background and motor vehicle check, and have a valid Texas Driver's License and reliable transportation to be eligible for employment. Evening and weekend hours will be required. Wearing a pager for resolution of emergencies in the community will be required.
Salary: Commensurate with Experience
Please email a cover letter and resume when applying and please include the position for which you would like to be considered in the subject line of the email. Please visit our website at for more information on the organization. Please do not contact by phone. EOE.