Adele Glenn, MBA
Adele Glenn, MBA

    Adele Glenn, MBA

    Emerging Channels Innovation Architect at Credit Human

    San Antonio, Texas Area

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Experienced senior executive leader in applied research, innovation, strategy and optimization -- guiding the design and development of user-centric solutions to business problems. • Discovering business and end user needs through research, analysis, and user-centered design. • Defining Strategy and business cases for innovative solutions to achieve strategic road maps. • Leading high performing cross-functional teams of technical, creative and business experts. • Directing the design and development of solutions to meet end user needs. • Collaborating with an entrepreneurial spirit across all levels of the organization. • Translator between Business, UX and IT Emerging Technology Solutions Architect. Credit Union Executive. Systems Dynamicist. Development Lead. Technical Lead. Application Developer. Web Designer. Database Administrator. Operations Director. Conversion Specialist. RepGen. Power On. Symform. Symconnect/SymXchange programmer. Certified Cicerone. Certified Green Belt & Black Belt - Lean Six Sigma. NAFCU Management and Leadership Certified. MIT Sloan Executive Certificate in Management and Leadership. MIT Sloan Executive Certificate in Technology and Innovation.
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Experience
    Emerging Channels Innovation Architect
    Credit Human
    Feb 2015 – Present
    Senior executive, focused on R&D and leading project teams in new and emerging technologies. Accountable for adding value for the future, which requires the holding together of business in the present while at the same time building for the what is to come. It's about managing both continuity and change simultaneously so that breakthrough innovation occurs in the development of new emerging channels technologies; and not just an extension of what already exists today.
    Technical Solutions Architect
    San Antonio Federal Credit Union
    Jun 2011 – Feb 2015
    Translating channel business vision into systems strategies, technology architecture, designing new technology processes/systems/methods and the technical aspects of product and service implementations for the eServices/Self-service channel.
Education
    Executive Education, Systems Dynamics, Management, Innovation, and Technology
    Massachusetts Institute of Technology - Sloan School of Management
    Jan 2014 – Jan 2017
    Master of Business Administration (MBA) Information Technology, MBA - IT
    Grantham University
    Jan 2014 – Jan 2016
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