Adam Shain

    Adam Shain

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    Creative problem solver focused on customer and project success

    Austin, Texas

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A creative, personable, and self-motivated Biomedical Engineer MS and PMP with a background in medical device design and development, project management, product management, marketing, customer support, and sales currently transitioning my career to take on a role where I have more customer interaction than a traditional development engineering role. I have worked in companies ranging in size from fortune 500 to 10 person start-ups. I enjoy coming into a new environment to quickly integrate myself into the team and begin to work with customers, lead initiatives, and apply existing and innovative ideas to solve project hurdles and deliver results.
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Experience
    Senior Product Development Engineer
    Pinnacle Spine Group
    Jan 2015 – May 2015
    Engineer for orthopedic spinal implant start-up working to expand product portfolio. - Redesigned implants and instruments and updated product documentation for FDA submission - Caught fatal design flaw of inherited implant design - Led field service training of physicians - Performed market research to define customer requirements - Resolved manufacturing and engineering issues of existing product portfolio
    Senior Development Engineer / Account Manager
    Zimmer
    Feb 2012 – Dec 2014
    Engineer in customs orthopedics group focusing on customer and patient needs for specially requested orthopedic instruments and implants up to $400k. - Collaborated with surgeons and sales reps to quickly design, develop, manufacture, perform quality assessment, and respond to post market feedback on custom 510(k) Class I orthopedic instruments - Related customer needs into design outputs - Led and prioritized 40 concurrent custom projects through a streamlined product development process - Attended surgeries and met surgeons in office in order to promote products, cultivate relationships, and close accounts with strategic customers - Coordinated RFQ bid responses and purchasing with customers, suppliers, and manufacturers - Tracked projects, maintained frequent communications with customers, and responded to post market feedback in order to maintain relationships and drive sales - Calmed upset customers, researched and resolved concens, and rebuilt trust preventing the loss of accounts - Reduced average project lead time from 5 to 3 months by creating accountability protocols for field sales reps, negotiating with management to reduce customer costs, and facilitating reduced manufacturing lead times - Updated regulatory, quality, and guidance policies and procedures to comply with and exceed FDA regulatory requirements
Education
    MS, Biomedical Engineering
    Rutgers University
    Jan 2006 – Jan 2009
    BS, Biomedical Engineering
    Rutgers University
    Jan 2001 – Jan 2005